Privacy Policy

1. Overview

PROVE IT respects your privacy. This policy describes information handling for the website’s identity and document checks and public-information searches. It is adapted from the supplied PROVE IT privacy policy, with reference to the Privacy Act 1988 (Cth) and the Australian Privacy Principles where applicable.

The current service processes submitted identity information and documents and uses external verification, search and analysis services. This policy does not represent the current website as a zero-knowledge-proof service or guarantee that information is de-identified before processing.

2. Scope

This policy covers this website, verification requests and related enquiries. Other organisations that collect information or provide linked services may have their own privacy policies. Publicly accessible information can still be personal or sensitive information.

3. Information processed

Depending on the checks requested, information may include:

• Name, other names, occupation, address and date of birth.
• Identity-document details, including licence number, card number and issuing state.
• Uploaded identity documents, document photographs and other supporting files.
• Facial images and information derived from image comparison where those checks are requested.
• Public search results, including business registrations, court records, online profiles, source links and public photographs.
• Contact details and correspondence when you make an enquiry.
• Technical information such as browser and device information, network requests, error reports and service-performance information.

4. How information is collected

Information is provided through the verification form and uploads, through enquiries, and through the external services used to perform requested checks. Searches may retrieve information from public websites and registers. Only submit another person’s information when you have the necessary authority and consent.

5. How information is used

Submitted information is used to carry out requested verification, document and public-information checks, present results and supporting sources, respond to enquiries, diagnose failures and operate the service. Applicable legal obligations may also require information to be handled or disclosed.

6. Sensitive information and consent

Identity documents, facial images and criminal-record information may be sensitive. Request only checks for which you have the necessary consent or other lawful authority. A public name match, photograph or online profile is not confirmation of identity; a court mention is not a finding of wrongdoing.

7. External services and disclosure

Relevant submitted information may be sent to external identity-verification, document-analysis, public-search, website-reading and infrastructure services to complete a requested check. These services may receive identifying information, documents, images or search terms depending on the check. Results are displayed to the person operating the verification page. Opening a source link takes you to an independently operated website.

8. Overseas processing

External services or infrastructure may process information outside Australia. Locations, safeguards and retention practices depend on the services used. Contact us before submitting sensitive information if you need details about overseas processing for a particular check.

9. Security

No online service can guarantee complete security. Do not send identity documents or credentials to the contact email below. For questions about security measures or a suspected privacy incident, contact us without including sensitive documents. Applicable notification obligations, including the Notifiable Data Breaches scheme where relevant, must be considered when an incident occurs.

10. Retention and deletion

Results from a submitted verification remain displayed while form details are edited, until another verification replaces them. This does not establish a deletion period for external providers or technical records. The current service does not promise immediate deletion, a fixed retention period or de-identified-only storage. Contact us to ask about retention or request deletion; legal requirements and external-provider practices may affect what can be deleted.

11. Access, correction and complaints

You may contact us to request access to or correction of personal information, ask about deletion, or raise a privacy complaint. We may need to verify your authority before acting. Corrections to information published by an independent website may need to be requested from that publisher. If a privacy concern remains unresolved, you may contact the Office of the Australian Information Commissioner at oaic.gov.au.

12. Changes to this policy

This policy may be updated as the service and its information-handling arrangements change. Review the current policy before submitting a verification.

13. Contact

For privacy enquiries, access or correction requests, and complaints: